This Privacy Policy explains how bed939 collects, uses, stores, shares and protects your personal data when you access and use this Platform. We are committed to handling your information with transparency, integrity and respect for your privacy rights.
This summary provides an overview of our key privacy commitments. It does not replace the full policy text below. The full policy governs in all cases.
All data transmitted between your browser and bed939 is protected using industry-standard SSL/TLS encryption. Your personal information travels securely and is not transmitted in plain text.
bed939 does not sell, rent or trade your personal data to third parties for marketing purposes. Your information is used solely for the purposes described in this Privacy Policy.
Personal data is collected and processed only for specified, explicit and legitimate purposes. We do not use your data in ways that are incompatible with the purposes for which it was collected.
You have the right to access, correct, restrict, port and request deletion of your personal data. Requests can be submitted to our support team via email and will be handled within applicable timeframes.
We retain personal data only for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable regulatory and legal obligations.
We use cookies and similar technologies to improve platform functionality and user experience. You can manage your cookie preferences through your browser settings. Essential cookies cannot be disabled.
This Privacy Policy ("Policy") sets out how bed939 ("Platform", "we", "us", "our"), the operator of the website at https://bed939.cam, collects, uses, stores, discloses and otherwise processes personal data relating to individuals who access or use the Platform ("Users", "you", "your").
bed939 is an English-language online gaming information platform serving the Pakistan market. Our users are primarily located across Pakistan's major cities, including Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar, though our services are accessible more broadly.
We are committed to protecting your privacy and to processing your personal data in a fair, lawful and transparent manner. This Policy is drafted in accordance with applicable data protection principles and should be read alongside our Terms & Conditions and our Responsible Gambling Policy.
By accessing or using the Platform, you acknowledge that you have read, understood and accepted the practices described in this Policy. If you do not accept this Policy, please do not use the Platform.
ℹ️ Scope of this Policy: This Policy applies to personal data processed by bed939 through the website at https://bed939.cam. It does not cover the data practices of third-party operators, payment providers or services to which this Platform may refer. You should review the privacy policies of any third-party services independently.
The following definitions apply throughout this Privacy Policy.
bed939 collects and processes Personal Data in the following categories, depending on the nature of your interaction with the Platform.
| Data Category | Examples | Collected When |
|---|---|---|
| Registration Data | Full name, date of birth, email address, username, password (hashed), mobile number | Account registration |
| Identity Verification (KYC) | Government-issued ID (CNIC, passport), proof of address, proof of payment method | KYC submission |
| Financial Data | Payment method type, partial account number, transaction history, deposit and withdrawal records | Deposit / withdrawal activity |
| Technical Data | IP address, browser type and version, operating system, device type, session duration | Each platform visit |
| Usage Data | Pages visited, features used, clicks, search queries, referral source | Each platform visit |
| Communication Data | Content of support emails, live chat transcripts, feedback submissions | Contact with support team |
| Preference Data | Language preference, responsible gambling limit settings, marketing preferences | Account settings |
📌 Sensitive Data: Where KYC documentation contains sensitive personal data — such as national identification numbers appearing on a CNIC — such information is processed solely for the purposes of identity verification and fraud prevention, and is subject to enhanced security controls.
We collect Personal Data through the following means:
This includes information you provide when registering an account, completing KYC verification, making deposits or withdrawals, contacting our support team, or updating your account settings. We also collect data when you submit any forms, queries or feedback through the Platform.
When you visit the Platform, our servers automatically record Technical Data and Usage Data. This includes your IP address, browser type, operating system, referring URL and session data. This information is collected through server logs, cookies and similar technologies.
When you make a deposit or request a withdrawal, we receive confirmation data from the relevant payment processor regarding the transaction status. We do not receive or store full payment card numbers or full digital wallet credentials. References to payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are made for contextual familiarity only and do not imply that those providers share customer data with bed939 or endorse gambling transactions.
We may receive data from third-party identity verification services, fraud prevention providers or analytics platforms, where such data is used to supplement or verify information you have provided directly.
bed939 processes Personal Data on one or more of the following lawful bases:
bed939 uses Personal Data for the following purposes:
7.1 bed939 does not sell, rent, lease or otherwise transfer your Personal Data to third parties for their own marketing purposes.
7.2 We may share your Personal Data with the following categories of recipients in the circumstances described:
7.3 Any third party receiving your data is required to handle it in accordance with applicable data protection laws and the terms of an appropriate data processing agreement with bed939.
8.1 Your Personal Data may be transferred to and processed in countries outside of Pakistan, including jurisdictions that may have data protection laws different from those in Pakistan.
8.2 Where such transfers occur, bed939 implements appropriate safeguards to protect your data, including contractual clauses that require the receiving party to process the data with an equivalent level of protection to that applied in Pakistan.
8.3 By using the Platform and providing your Personal Data, you acknowledge that your data may be processed internationally in accordance with this Policy.
9.1 bed939 retains Personal Data only for as long as is necessary to fulfil the purpose for which it was collected, or for such longer period as is required to comply with legal, regulatory or contractual obligations.
9.2 The following general retention guidelines apply, though specific retention periods may vary based on legal requirements:
9.3 Following the expiry of the applicable retention period, Personal Data is securely deleted or anonymised. Anonymised data may be retained indefinitely for analytical purposes.
10.1 bed939 uses cookies and similar tracking technologies to enhance the functionality and performance of the Platform, to remember your preferences and to understand how Users interact with our content.
10.2 The following categories of cookies are used:
10.3 You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies. Please note that disabling certain cookies may affect the functionality of the Platform.
10.4 bed939 does not use cookies to serve targeted advertising to Users based on their browsing behaviour outside of the Platform.
Subject to applicable data protection law, you have the following rights in relation to your Personal Data held by bed939. Requests to exercise any of these rights should be submitted in writing to [email protected].
You have the right to request confirmation of whether bed939 holds Personal Data about you and to obtain a copy of that data, together with supplementary information about how it is processed.
You have the right to request correction of inaccurate or incomplete Personal Data held about you, without undue delay.
In certain circumstances, you have the right to request deletion of your Personal Data. This right is subject to legal and regulatory retention obligations that may require us to retain certain data notwithstanding your request.
You have the right to request that we restrict the processing of your data in specified circumstances, such as where you contest the accuracy of the data or where the processing is unlawful.
Where processing is based on your consent or on contract, you have the right to receive your Personal Data in a structured, commonly used and machine-readable format and to transmit it to another controller.
You have the right to object to the processing of your Personal Data where that processing is based on legitimate interests. We will assess whether our legitimate interests override your rights and freedoms.
We will endeavour to respond to all valid data rights requests within 30 days of receipt. Complex or multiple requests may require a longer period, in which case we will notify you. We may require you to verify your identity before processing a data rights request.
12.1 bed939 implements and maintains appropriate technical and organisational security measures to protect your Personal Data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.
12.2 Our security measures include, without limitation:
12.3 Notwithstanding the measures we take, no method of electronic transmission or storage is completely secure. bed939 cannot guarantee absolute security and shall not be liable for unauthorised access to or disclosure of your Personal Data that results from circumstances beyond our reasonable control.
12.4 In the event of a data breach that is likely to result in a risk to your rights and freedoms, bed939 will notify affected Users and relevant authorities in accordance with applicable legal obligations.
🔑 Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials. Never share your password with any third party. If you suspect that your account has been accessed without your authorisation, contact [email protected] immediately.
13.1 bed939 is strictly intended for adults. Access to the Platform is prohibited for individuals under the age of 18 years, or such higher minimum age as is required by the applicable operator or license jurisdiction.
13.2 We do not knowingly collect Personal Data from individuals under the minimum age requirement. If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete such data and close the associated account.
13.3 If you have reason to believe that a minor has accessed the Platform or submitted Personal Data, please contact us immediately at [email protected].
14.1 The Platform may contain references to or descriptions of third-party operators, payment services or other external resources. bed939 does not operate those services and is not responsible for their data handling practices.
14.2 References to payment services such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah are provided as familiar contextual references for Pakistani users only. bed939 does not control the privacy practices of those services. You should review their respective privacy policies independently before using those services.
14.3 This Privacy Policy applies solely to data processing carried out by bed939 through the Platform. It does not extend to any third-party website, application or service referenced on or accessible from the Platform.
15.1 bed939 reserves the right to amend, update or replace this Privacy Policy at any time. The "Last Reviewed" date at the top of this page will be updated whenever material changes are made.
15.2 Continued use of the Platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must cease using the Platform.
15.3 Where changes are material, bed939 may notify registered Users by email or by displaying a notice on the Platform. We encourage you to review this Policy periodically.
16.1 If you have any questions, concerns or complaints regarding this Privacy Policy or the manner in which bed939 processes your Personal Data, please contact our support team using the details below.
16.2 To exercise any of your data rights as described in Section 11, please submit your request in writing to the email address below, including your registered account email and a clear description of the right you wish to exercise.
Channel: Email
Email address: [email protected]
Languages: English and Urdu
Support Hours: 24 hours a day, 7 days a week. Response times may vary during peak periods.
We aim to respond to all privacy-related enquiries within 30 days. In complex cases, we will acknowledge your request and advise you of any extension to that timeframe.
Our support team is available 24/7 to help with any privacy or data enquiry. You can also visit our FAQ page for quick answers to common questions from Pakistani players.